Mr. Katz, the Rutgers professor, said texting and social networks better approximated how people communicated in person — in short snippets where niceties did not matter. Over time, he said, e-mail will continue to give way to faster-twitch formats, even among older people.
The changing trends have even some people in their 20s feeling old and slightly out of touch, or at least caught in the middle.
Adam Horowitz, 23, who works as a technology consultant for a major accounting firm in New York, spends all day on e-mail at his office. When he leaves it behind, he picks up his phone and communicates with friends almost entirely via texts.
Yet he sometimes feels caught between the two, as when he texts with his younger brothers, ages 12 and 19, who tend to send even shorter, faster messages.
“When they text me, it comes across in broken English. I have no idea what they’re saying,” said Mr. Horowitz. “I may not text in full sentences, but at least there’s punctuation to get my point across.”
“I guess I’m old school.”
- Matt Richtel, E-Mail Use Falls as Young Chat and Text
There is still an opportunity for hybrid private/public replacement for email that integrates with text. Gmail hasn’t cracked that nut yet.
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