Apple Censoring Negative Threads?
According to Tony Celeste, Apple’s Leopard problems have led to censoring support threads:
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There are a variety of other reports, including a Mac Pro becoming completely inoperative after a Leopard upgrade. One user asked, Is it me, or is Leopard just a mess?. Apple locked the topic, preventing replies. Another user echoed my sentiments at the start of this article by asking Is ANY part of Leopard ready for release? Worst product from Apple so far. Here’s a shock, the entire thread was censored. And amazingly, despite all of the above, and everything else we’ve seen go wrong since Leopard debuted 3 weeks ago, at apple.com/mac/, an Apple ad on the left side of the page says “Leopard just works”.
Ugh. Even at a seemingly enlightened company, people are afraid of open dialogue, and push marketing hype instead of interacting with users.