Clay Shirky on Arrogance and Humility

I am enjoying aBriefMessage.com, where great minds explore design in 700 words or less. Clay Shirky wades in:

[from A Brief Message: Arrogance and Humility]

[…]

Arrogance without humility is a recipe for high-concept irrelevance; humility without arrogance guarantees unending mediocrity. Figuring out how to be arrogant and humble at once, figuring out when to watch users and when to ignore them for this particular problem, for these users, today, is the problem of the designer.