Adapting To A New Tempo: ‘Streams In Business’ Research Report Versioning

I have been deep in the investigation of streaming applications designed to be used in business for several months. Think of it as Twitter or Facebook for the enterprise (a list of the companies involved follows), also know as microblogging for the enterprise.

For months I’ve been heads down, evaluating products, getting demos, writing my observations, and basically heading toward publishing a report on the state of the market. The date of publication has slipped a bit, for two very different reasons. First, I have been dealing with a bit of a family crisis, as my very ill father has had to enter an assisted living facility, and is now receiving hospice care. But more pertinent to the study itself, the pace of the technical world has made the research and the report very difficult.

These difficulties also included the obvious fact that the staff of the various product companies are extremely busy. This has led to rescheduling of demos, slipped deadlines on demo materials, and in some cases companies opting out of the study simply because they have no time. (Note: some of the companies in the study are sponsoring my research, but some are not, so money is not a requirement, although it comes with extra benefits, including a chance to review their respective chapter of the report, and a briefing after the report is completed.)

Another factor making the research difficult is that new streaming application companies are popping up all the time. In just the past two months I came across Podio, Cohuman, and Flowr, and all have become involved in the study.

And a third factor is that the products keep changing. While I was writing up the section about Flowr, this week, I logged into my Flowr account to check a detail. I saw that some major user interface changes had taken place, and I sent an email to my contact there asking for updated screenshots for the chapter. I am still awaiting them, but I will likely get them in the next few days. However, by that time, something equally significant may have happened on Yammer, or BantamLive. I might have to turn around and ask those companies for updates. And so on.

It is these last two factors that are the most challenging, as an increasing tempo and rate of innovation in this hot corner of the social business marketplace makes pinning down the players in a short window of time very difficult.

I had a insight the other morning, in that semi-asleep moment just before fully waking up. I saw the report as a version, just like the products that I am reviewing.

So rather than trying to be completely comprehensive, and issuing the report once per year, I am going over to a more agile model.

The report will be versioned, and the first version — coming out the week after next — will be version 2010.1. I have decided to make the calendar year the prefix of the versioning scheme, for simplicity’s sake. I plan to release new versions every six to eight weeks (2010.2, 2011.1, etc.), adding new product reviews and updating others, as major updates in the streaming apps are announced or released.

Here’s the outline of the report, version 2010.1:

The Streams In Business Research Report 2010.1

preface

Introduction — A summary of the subject, the approach taken, and the scenarios used to evaluate the products (see Microstreams In Business: Scenarios For Product Evaluation).

Product Evaluations: Positioning, Scenario-based Evaluation, and Conclusions for the following products

  • BantamLive
  • Coffee Bean Technology
  • Cohuman
  • Flowr
  • IBM Connections
  • MangoApps
  • Newsgator
  • Podio
  • Socialcast
  • Yammer
Conclusions
  • Dimensions of Differentiation
  • Communication 
  • Coordination
  • Context
  • Community
  • Complement
  • What’s Ahead

In upcoming versions, I hope to include other competitors such as Salesforce Chatter, Socialtext, Traction Software, Huddle, BlueKiwi, Brainpark, Jive Software, and others too many to mention. That is a function of their ability to work with me on the evaluation, though.

What Does This Mean To A Report Buyer?

Obviously, this rapid change in the market has repercussions for buyers of the report (and buyers of the products, as well). For example, Betty Ling might buy a copy of the report on 5 November, and by 15 December new product releases may come along to change her thinking about which product might be the best for her company.

Since we can’t put a brake on the market, We can offer the buyer the opportunity to stay up with it. So, I am going to modify my pricing model to allow a buyer three versions of the report. So Betty could download the 2010.2 version of the report in December, and also a copy of the 2011.4 report in June 2011, just to see what’s out there.

A buyer will received the current version at the time of purchase, and then can request up to two more copies via email, and those versions will be sent along. Additional versions will be available for an additional fee.

The report subscription — up to three copies within 12 calendar months from initial purchase — is $195, and this include access to all free and for fee webinars that I hold on the topic.

For information on the report and the webinars, sign up for the mailing list, here. We will be mailing out updates in the next week about the report and webinars.

Enterprise 2.0 Conference, Boston MA, 14-17 June 2010 

I had the chance to catch up with Steve Wylie, who runs the Enterprise 2.0 Conference for UBM Techweb. The lineup of speakers looks great, and turnout is expected to be solid despite the economic downturn. Steve thinks that the value proposition for web 2.0 technologies has become so pragmatic and immediate that companies are willing to send their staff to attend, because payback from investment is really obvious.

Also, as Steve pointed out, large, well-established enterprise technology providers — like IBM, Cisco, SAP. and Microsoft — have architected their product offerings to integrate web 2.0 concepts from top to bottom. We may be headed for a time when every bit of software in the business sphere is Enterprise 2.0… but not quite yet.

I was glad to see that JP Rangaswami will be keynoting, given his deep understanding of the CIO role for large business. Expect to learn a lot about the plans of the major players in the market, because the keynotes include SAP, Microsoft, Cisco, Sony, Jive, and Socialtext executives, like Socialtext’s Eugene Lee. Lee’s talk caught me eye because of its focus on business value, and his perception that too much of the steam being created is about adoption:

The fact that so much of the Enterprise 2.0 industry still focuses on issues of adoption is disheartening. It indicates that many E20 implementations lack a business focus and an overall understanding of where specific pain points inside an organization actually exist. Enterprise 2.0 is dead in the water if it doesn’t help a customer book a deal, accelerate a project, or collaborate more freely in real-time.

I like the no-bullshit message that Eugene is sending: companies considering these technologies need to look to their business problems, and find solutions that help with those, instead of generalized plans for rolling out generalized technology. Look to your pain points!

I will be attending the conference, principally researching the Microstreams in Business research study I am working on this summer, since so many of the companies that I am reviewing will be attending. And the roster of talks looks great: a very busy week.

Microstreams In Business: Research Study And Report

Over the next few months, I will be developing a report on the use of microstreams in the business context, called Social Architecture: Microstreams In Business. I plan to analyze the promise and actual benefits of streaming applications in the business context.

The report will provide in-depth review and analysis of general purpose technologies such as Twitter and Facebook in the business setting, but will dig deep into offerings intended specifically for the business, such as Yammer, Salesforce.com Chatter, Threadbox, SocialText Signals, Workstreamer, Socialcast, Socialwok, Present.ly, Shareflow, BantamLive, and others.

Our goal is to determine key factors that these applications are focused on, and what the important differences are between them, to help business users make the best choice when considering a microstreaming (or microblogging) tool.

Subscribers to the Microstreams In Business research will receive

  • a copy of the final report, planned for late August 2010 release;
  • a two-hour web briefing discussing the findings and their application to the specific company’s needs.

The full research sponsorship is $500.

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Ross Mayfield: CEO 2.0 For Socialtext

My pal Ross Mayfield is recruiting a new CEO for Socialtext:

[from Ross Mayfield’s Weblog: CEO 2.0]

I’m going to transition to Chairman & President and focus on growing the top line with my external facing duties and drive corporate and product strategy. CEO 2.0 will bring a strong operations background and have a mandate to grow the bottom line.

Ross is a phenomenal leader with great foresight, and this demonstrates his ability to sense the timing of the right moment. There is a great opportunity for Socialtext, and this move could be great all around. So long as Mr/Ms Wonderful can be found. Good idea to openly look and be looked at.

/Talkshow: Yes I Am An Idiot

Luckily. someone from Clickability pointed out that I hava a conflict with the posted time for the next /Talkshow: I am doing a presentation at the Clickability VIP conference called “Social Media: The Ecology Of Participation,” at the same time.

Luckily, Ross Mayfield is flexible, so we are now doing the show Friday afternoon at 1:30pm, still on the same topic, observations about the Web 2.0 Expo. Sorry for the horrible lifestyle, that is causing me to bob and weave.

First Look: Socialtext Miki

I see that Socialtext has launched a mobile wiki platform, called Miki:

[from Hey Miki! | Socialtext Enterprise Wiki]

Today we launched Miki — a wiki platform optimized for mobile devices. As wikis are becoming an essential communications tool for enterprises, so to is being able to access and edit anywhere. Another first from Socialtext, this is an achievement in simplicity.

Once I figure out how to take some screenshots of my phone (or find a mobile device emulator online) I will give it a go.

[Update: A few minutes later, I remembered that Google has an emulator for phones at http://www.google.com/gwt/n. This is what the Wiki Wednesday link looks like through the Miki interface:

I tried the edit function, and it looks like a typical Socialtext wiki!]