Web 2.0 Expo: Open web, content strategy, privacy/identity and of course, karaoke

[This is a guest post by Deanna Zandt, author of the forthcoming Share This! How You Will Change the World with Social Networking.]

Web 2.0 Expo wrapped up in San Francisco on Thursday last week (see my coverage of the opening days with this post), and while the depth I was longing for still never quite manifested, breadth of topics were aplenty. Keynotes covered everything from culture shifting with Clara Shih’s talk on “The Facebook Era,” where she noted that social capital is strongest and most important at the fringes of our social graphs, to hardcore nerdery with Stewart Butterfield and Cal Henderson presenting “A Web Nerd’s Approach to Building a Massively-Multiplayer Game.

Then there was the man himself, Tim O’Reilly, giving his 2010 salvo on the state of the Internet operating system. Perhaps most important from his keynote was how strongly he came out against data silos and social graphs as walled gardens. Referencing his 2005 paper on what comprises web 2.0, he said,

“You own your own data” was one of the core pieces of positioning. I think this one of the areas where I was wrong, because I think we’re seeing that we’re being increasing owned by big providers, and I’m not sure that’s the way we want it to go.

O’Reilly went on to push back on the idea that developing on someone’s platform means that they own that work, data or service. “It’s crunch time,” he said. “It’s time to start thinking hard about keeping the web open. Don’t take the open web for granted.” Especially poignant as we see more and more people grumbling and leaving Facebook for reasons that fall under this umbrella.

Speaking of privacy, ahem, there was a fine workshop geared toward entrepreneurs on how to avoid the pitfalls of #privacyFAIL. Based on the primer by the California ACLU, “Promoting Privacy and Free Speech is Good for Business,” and populated by a lawyer, an ACLUer, an entrepreneur, and a VC, the panel offered a variety of case studies (many of which can be found in the primer) showing the do’s and don’ts of this part of business. I nearly “hallelujah’ed” when Lauren Gelman ranted a bit about how unreadable privacy statements and TOS’es are, and why this needs to change immediately.

Other workshops that caught my eye were:

Of course, get-togethers and parties are half the conference fun, and I do want to give Bing big ups for the great TechKaraoke night we had on Tuesday at Jillian’s. The excellent KJ — that’s karaoke jockey— Roger Niner carried us through a fierce competition, and despite the fact that even though no one sang “Sister Christian” yet it became stuck in my head for days, it was still one of the highlights for me. Also fabulous was the book party for Brian Solis’ “Engage,” where a beautiful view atop the Marriott and good friends created an intimate and spirited atmosphere.

See you next Expo!

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Web 2.0 Expo: Giraffes, hippos, mafias and making sweet music together

Good day, Stowe’s edglings! A quick introduction: my name is Deanna Zandt, and I’m the author of a forthcoming book called “Share This! How You Will Change the World With Social Networking.” I’m attending Web 2.0 Expo this week, and I’ll be posting a daily summary of what I’m seeing and hearing. It’s my first time attending this conference, and I’m excited to have the opportunity to report on it.

The festivities kicked off for me on Monday night with Ignite Bay Area over at Mezzanine. (Not familiar with Ignite? It’s a set of presentations, exactly five minutes long, whose tagline is, “Inspire us, but make it quick.” Each presenter must create a PowerPoint with exactly 20 slides, which advance automatically every 15 seconds. I did one of these in March (on Muppets as model social citizens), and I can tell you it’s exactly as challenging as it sounds. The winners for me from Monday night were:

One Million Giraffes. This guy from Norway is trying to win a bet that he can collect one million giraffes by 2011. His talk was both hilarious and insightful — the creativity of giraffes being submitted is inspiring.

The Forgiveness Engine. Granted, Jesper Andersen got our attention by first showing us his anti-Foursquare app, Avoidr, but the Forgiveness Engine looks right up my alley. Inspiring empathy and catharsis is a radical goal for a service.

A story about hippos. This one can only be covered by sharing the video, which I hope will be posted soon. Great storytelling talents by Chris Hutchins.

Tuesday’s sessions at the conference were a mixed bag; one thing that I’m struggling with is that there isn’t quite the depth that I was expecting at Web 2.0 Expo. Especially after Social Business Edge a couple weeks ago, I feel I’ve been a little bit spoiled by listening to speakers who don’t just sing the praises of the social tech we all know and love, but who take on the cultural challenges and future implications (both utopian and dystopian). A few of the keynotes yesterday left me frustrated with their lack of exploration — Paul Buchheit of FriendFeed, for example, spent some time cheering the notion that information wants to be public, but never mentioned the implications of privacy and publicy for people in different social sectors than his. I wanted to send a paper airplane of danah boyd’s talk at SXSW up to the stage, not to mention a great post from Stowe on Foursquare.

Of the workshop/panel sessions, my favorite was “5 Reputation Fallacies (And How to Avoid Them)” with F. Randall “Randy” Farmer (MSB Associates), Bryce Glass (Manta Media, Inc.). Entertaining us with stories about the Sims Mafia shakedowns, they showed us key insights on designing reputation systems that went beyond the obvious — how 5-star rating systems, for example, are often only used by interested, engaged fans to show their approval. Uninterested users tend to just walk away and not register a vote at all, creating J-curves of skewed recommendations.

In keynote land, the closing session of the day rocked the worlds of everyone I talked to. I won’t do it justice with a review, so just go ahead and watch Ge Wang show us the mind-blowing future of music tech — and its intrinsic link our primal human needs for connectedness.