Evan Williams | evhead: Five Easy Pieces of Online Identity

Ev Williams tries to boil down identity to five parts:

  1. Authentication - Do you have permission?
  2. Representation - Who are you?
  3. Communication - How do I reach you?
  4. Personalization - What do you prefer?
  5. Reputation - How do others regard you?

This is a very tool-centric, or marketing-centric approach, and leaves out — or dismisses — all the messy and interesting philosophical aspects of identity.

Consider issues like publicy: How much of these various aspects of identity do you want to be revealed? Or context-based identity: you are a different you with the bowling league, at work, or on Suicide Girls.

Ev’s list is based on information flows — how people and systems might communicate or interact with people through identity markers of various kinds — but it doesn’t get at our personal motivations, needs, or requirements around identity as an aspect of human psychology.

Facebook, Discourse, And Identity

The question of Facebook comments disguises a number of deeper issues, but is also in and of itself interesting. Many have reported that the number of blog comments has gone down with the introduction of Facebook comments on various well-trafficked blogs. This may be a good thing, reintroducing social scale to forums that had grown too large, and as a consequence had seen a decrease in civility.

Mathew Ingram notes that involvement trumps numbers in comments:

Mathew Ingram, Why Facebook Is Not the Cure For Bad Comments

[…] the reality is that when it comes to improving blog comments, anonymity really isn’t the issue — the biggest single factor that determines the quality of comments is whether the authors of a blog take part in them.

Working at a pioneering blog network in 2004, I coined the term ‘the Conversational Index’ which we discovered as a means of predicting the future success of blogs. It was defined as

Conversational Index = (comments + trackbacks) / posts

I guess nowadays we’d have to include references from Twitter and Facebook, but you get the idea. Successful blogs generated a lot of commentary, and they did so from almost the very start.

And it wasn’t a function of publicy: there was no effort involved to have people use their legal names. It was a function of involvement on the part of the authors.

Regarding the deeper issues underlying comments, Robert Scoble went apeshit yesterday, after reading Steve Cheny’s piece, How Facebook is Killing Your Authenticity, that I also commented on (see The Facebooking Of Identity). Here’s some of what Robert wrote:

Robert Scoble, The Real Authenticity Killer

These “authenticity is dead” people are cowards.

See, where I ONLY post opinions I’m willing to sign my name to, lots of people are actually cowards and just not willing to sign their names to their mealy-mouthed attacks.

Don’t give me that horseshit that you won’t be able to whistle blow at work.

It is hard to summarize Scoble’s rant, but in essence he is making the case that the web’s natural structure channels each of us toward using a single identity — for example in comments, or blog posts — and we should embrace that, and not attempt to subvert it.

I think this is a bit simplistic, at the least; principally because it leads to overtly conservative strictures on discourse, and not just for whistle blowers.

How many people have been fired in recent years for blogging, for example? And how many untold thousands have held their tongue or suppressed their own potentially unpopular opinions for fear of various sorts of retribution, or just being left out of the discussion?

Lastly, we are moving into a new era, principally opened by the rise of web culture, where a post-modern identity is a possibility. We can potentially involve ourselves with very different social scenes, with different ground rules, different purposes, and starkly different values, all at the same time.

Through involvement with such diverse groups we grow and learn very different perspectives. In a sense, we can  shift from a unitary identity to a network of identities, where the various nodes connect with each other in asymmetric and uneven ways: we may even have elements in a multiphrenic personality that are in conflict with each other.

This infuriates a lot of people, and whenever I present this concept there are fireworks. Some argue that such an identity is immature, illegitimate, and possibly immoral. I have been accused of inciting others to have false identities, when in fact I am really just observing a shift in societal mores.

Just as our society, politics, and business benefit from increased diversity — different views that possibly conflict — I think the same is true for post-modern identity.

Who among us is certain about everything? Who has no doubts? Who never wonders about choices made, or paths not taken? Who never sees multiple sides to an argument?

Scoble obviously has no doubts about identity: you are the you that the most open social context says you are, and that’s that. You should accept it, and if you don’t you are a coward, or so Scoble says.

But I have a different perspective, one that is more accepting of our search for self and the relativity of identity, and less demanding of certainty in an uncertain and rapidly evolving world.

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Our Baudrillardian hyper-reality is one in which world-altering inventions must be instantly integrated into our lives or we begin to fall behind, to fall out of reality. If you met someone who didn’t use a cellphone or computer and had no idea what the internet was, would you say that person shared your reality? Really? In addition to the risk of being outrun by reality, the strangeness, the alienation of our daily experience of the future comes from the fact that our future is partial. Yes, we have smartphones and internet-everything, but we don’t have genetic engineering or neural-implants or human clones or surgical nano-bots or teleportation. Different areas of science enter the future at different rates. We don’t notice the current wave of innovation we’re riding, only the fields lagging behind. The future is here, but it’s incomplete.

grinding.be » Blog Archive » The future is here, but it’s incomplete (via wildcat2030)

The Many Faces of You - Claire Cain Miller

Facebook has received its share of criticism as it prods people to make more information on the site public. Mark Zuckerberg, Facebook’s founder and chief executive, has said Facebook reflects social norms, which are rapidly changing as people become more comfortable sharing more information with more people.

But attitudes toward sharing have not necessarily changed. Instead, people are developing new norms to manage their online lives, said Coye Cheshire, an assistant professor at the University of California, Berkeley, who studies online social intelligence.

For instance, after a party or vacation, people will often e-mail others in the group to find out if it is O.K. to post the photos on Facebook. “People begin to realize the implications of their actions, and that’s where norms get generated,” Professor Cheshire said.

The etiquette may be evolving, but the technology is moving faster than our social practices can adapt.

The position that we have — or should have — a single unitary social identity is wrong, and I have taken to calling it Zuckerberg’s Fallacy. One of the implications of the Fallacy is everything should be public. This notion of ubiquitous publicy (or publicness, as others call it) is an insidious moralistic stance, and is based on the same sweeping generalizations that dominate discussions about privacy in the political sphere.

The reality is that post industrial identity is a network of distinct identities, some of which may not gibe with each other. There is a possible conflict inherent in this multiphrenic identity (as Kenneth Gergen called it), and possible opprobrium when contacts in one context learn of the nature of another context, like the bridge club finding out about your foot fetish.

This is why we have an increased need for privacy and secrecy in a world that is becoming more public.

In a blinding flash of inspiration, the other day I realized that “interactive” anything is the wrong word. Interactive makes you imagine people sitting with their hands on controls, some kind of gamelike thing. The right word is “unfinished.” Think of cultural products, or art works, or the people who use them even, as being unfinished. Permanently unfinished. We come from a cultural heritage that says things have a “nature,” and that this nature is fixed and describable. We find more and more that this idea is insupportable - the “nature” of something is not by any means singular, and depends on where and when you find it, and what you want it for. The functional identity of things is a product of our interaction with them. And our own identities are products of our interaction with everything else. Now a lot of cultures far more “primitive” than ours take this entirely for granted - surely it is the whole basis of animism that the universe is a living, changing, changeable place. Does this make clearer why I welcome that African thing? It’s not nostalgia or admiration of the exotic - it’s saying, Here is a bundle of ideas that we would do well to learn from.

Brian Eno, Wired interview, 1995

via underpaidgenius John Borthwick

IgniteNYC: Publicy And The Erosion Of Privacy

 [These are the slides I used at IgniteNYC last night, and something like what I intended to say. In several cases I ran out of time before making the final quip! 15 seconds per slide is fast!]


William James once said, “A man coins a new word at his own peril.” Nonetheless, the rapid changes surrounding online sharing and privacy have led me to spin up ‘publicy’ to represent the shift to public as a default instead of private as the default.



No matter how open we want to be, or how much we’d like institutions to be transparent, some things must be kept private. But how much? Our social contract is changing fast.



There’s a tradition in the West of respecting personal privacy, but this has limits. It’s a felony to wear a mask in public in most US states, for example, and the Feds have the right to tap your phone, once a court agrees.



We feel we have the right to conceal what’s in our thoughts, and what goes on in our bedroom. We believe we should not have to walk through a ‘full-body’ scanner in the airport because our privates are private.



Our notions of privacy are a response to sharing physical space, and creating conventions so we can live together without causing offense and killing each other.



When we first went online, in the early days of social media, it was mostly about ‘personal publishing’ and it was more about influencing open social discourse than social connection. More about Freedom of Speech than Freedom of Association.



The more recent Web 2.0 era of social media is different: much more social, based on social networks. But the Web is not a shared space, it’s shared time, no matter how many people say it is. So much of what we mean by ‘privacy’ doesn’t hold online.



On the Web you must publish to be known. You can’t have social experience online and remain totally private. You can’t ‘see’ someone on Foursquare unless they tell you there are there.



‘Publicy’ is gaining ground over privacy because we are spending more time online is social streams. We have come to believe that this is a natural thing, and a natural right, despite all the talk that it is making us stupid.



We are affiliating with others that share our involvement in online involvement, and we value the time spent and lessons learned online more the more we are online. “I am made greater by the sum of my connections, and so are my connections,” as I say.



As just one example of how tools influence this, consider how streaming apps (like Twitter, Facebook, and Yammer) are displacing email, and how this change seems to shape what is being said and how it is interpreted.



Not only is the pace or tempo of communication different with streams, perhaps the biggest shift is that in a stream you don’t (generally) say exactly who is supposed to see something. Messages are released, not addressed.



And of course, it’s a public stream, not an inbox. A place where you hear many voices, some from unknown members of your social scene: the dark matter of social influence impinging on you.


 

Facial recognition and augmented reality means that people you haven’t met will know who you are walking down the street. This is a distant echo of Andy Warhol’s 15 seconds of fame: everyone will be famous for 15 meters.



Brands will be able to make you offers you can’t refuse, like gifts from a friend. That’s because we will have friended them, so they can know about us. They will be about as accurate as casual friends are when guessing what we like or don’t like.



We are zooming toward a new social contract, between each other, brands, and the platforms and apps that mediate our sociality. Facebook’s Privacygate and Google’s mislaunch of Buzz are disruptive because they break an existing contract before we have agreed to the new one.


 

Our brains are plastic and the postmodern shift to a radically different social setup will mean we change deeply, and our identity will morph to match. We aren’t defined in the same ways anymore.



The 20th Century notion of identity is that we are monoliths. unitary, based on a single set of attributes — like how much we make public or private: a single self dealing with a single world.



But today we are affiliating with many worlds — in Foursquare, Twitter, SuicideGirls — and we are shifting to a networked self, comprised of distinct identities matching those worlds. This is what Kenneth Gergen refers to as multiphrenic identity.



Despite the recent publicy missteps of Facebook and Google — Facebook is like watching a drunk fall down the stairs, at this point — we are moving toward a new social contract. Despite the hiccups, I remain optimistic that the era of publicy and the erosion of privacy will lead to a better world in which to play and work.

[Update:

Here’s a drawing that Heather from ImageThink.net made from my talk! Wow!


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