Anna Heim, Zeebox, “the new way to watch TV”
If you’re in the UK, there’s a new iPad app you may want to try immediately. Zeebox, as it is called, will expand to other countries and platforms next year, according to its co-founder Anthony Rose. The former Head of iPlayer at the BBC and ex-CTO of YouView, Rose is certainly one of the architects of the future of TV. Its latest project, Zeebox, is very ambitious, aiming to become “the new way to watch television”. To understand how it works, here’s a demo of the app [above].
If you still needed a proof that Zeebox’s team is not the only one to believe in the app’s potential, iTunes made it its App of the Week in its UK Store. It also has appeal for the TV industry: according to PaidContent, Zeebox’s CEO Ernesto Schmitt is convinced that broadcasters and advertisers will show interest in the app as a way to drive engagement, while producers will be keen on getting minute-by-minute data on how their shows perform.
Looks like Zeebox is the social TV app I’ve been talking about for years.
While much television and video content will be time-shifted, the best video content distributors (remember this is a post-channel world) will build communities of viewers around live programming. Much of the future of television, and especially its revenue models, will revolve around community
The Days Of TV Are Numbered

Nielsen wants to redefine ‘TV household’ to include those watching TV-ish video on their computers, because TV ownership is down for the first time in 20 years. Yes, part of this trend is due to the transition from analog to digital TV sets and signals, which has left some poor people high and dry: they might not be able to afford digital TV, especially in a down economy.
But the future is lurking in the stats too: young, cord-cutting urbanites who are not buying in:
Brian Stelter, Television Ownership Drops in U.S., Nielsen Reports
For the first time in 20 years, the number of homes in the United States with television sets has dropped.
The Nielsen Company, which takes TV set ownership into account when it produces ratings, will tell television networks and advertisers on Tuesday that 96.7 percent of American households now own sets, down from 98.9 percent previously.
There are two reasons for the decline, according to Nielsen. One is poverty: some low-income households no longer own TV sets, most likely because they cannot afford new digital sets and antennas.
The other is technological wizardry: young people who have grown up with laptops in their hands instead of remote controls are opting not to buy TV sets when they graduate from college or enter the work force, at least not at first. Instead, they are subsisting on a diet of television shows and movies from the Internet.
That second reason is prompting Nielsen to think about a redefinition of the term “television household” to include Internet video viewers.
[…]
Then there are the tech-savvy Americans who once lived in a household with a television, but no longer do. These are either cord-cutters — a term that refers to people who stop paying for cable television — or people who never signed on for cable. Ms. McDonough suggested that these were younger Americans who were moving into new residences and deciding not to buy a TV for themselves, especially if they “don’t have the financial means to get one immediately.”
Nielsen has not yet assessed what proportion of the decline can be attributed to this behavior. But the decline in the percentage of homes with sets is sure to kick off another round of speculation about cord-cutting.
Sensitive to its clients’ concerns, Nielsen explains the trend this way in the report: “While Nielsen data demonstrates that consumers are viewing more video content across all platforms — rather than replacing one medium with another — a small subset of younger, urban consumers seem to be going without paid TV subscriptions for the time being. The long-term effects of this are still unclear, as it is undetermined if this is also an economic issue that will see these individuals entering the TV marketplace once they have the means, or the beginning of a larger shift to online viewing.”
I think Nielsen is misreading the tea leaves here. But they have every incentive to hope that this is an anomaly, that hipsters will switch to conventional TV viewing in a few years, instead of what will happen: they will invent a new way to experience ‘TV’, whatever that comes to mean.
I can guarantee one thing: whatever ‘TV’ comes to mean in the near future, it will be profoundly social, which traditional TV is not. And that doesn’t end with every show having a Facebook page, or celebrities twittering.
Becoming social means that TV will become another sort of liquid media, unbound from network’s and cable companies control, floating in the social stream, just like blog posts, images and music are now. This content will be fractured — we will share snippets of shows and mashups. And the aesthetic of TV will shift to match, as producers wise up to the facts, and see the possibilities.
Getting Serious Online: As Americans Gain Experience, They Pursue More Serious Activities - Lee Rainie
Internet users—veteran users especially—report that their use of email and the Web has changed the amount of time they spend watching TV, shopping in stores, and reading newspapers. One-quarter of all Internet users say that the Internet has decreased the time they spend watching television, with fully one-third (31%) of veterans saying this. Nearly one in five (18%) say Internet use has meant they spend less time shopping in stores, with 28% of Internet veterans and 29% of those who have bought something online saying this. The Internet has also prompted some users to spend less time reading newspapers; 14% say this, with 21% of Internet veterans reporting a decline in newspaper reading. However, Internet users, and veterans in particular, are active online surfers for news, so they might be simply switching time with the paper to time with the online version.
A gradual defection from TV will change in time: when TV becomes socialized, and is simply another sort of shared stream.
Can’t See The Web For The Apps: The Future Of TV Is Social
As usual the industry insiders can’t connect the dots that show how radical change is happening at the edge of their markets, and so underestimate the change that will obliterate them.
Today’s example: all the TV people pooh-poohing the webification of TV. And the author of the article, Jessica Vascellaro, plays along by couching the issue as ‘apps on TV’:
Jessica Vascellaro, Do People Really Want Apps on TVs?
One thing everyone agreed on was that it is going to take much longer for app-enabled televisions to reach mass adoption than industry insiders expect, with several executives noting that the number of consumers who actually activate the Internet functionality on TVs that have it is very small.
“A generation is going to have to stop watching TV” before it happens, Mr. Bullwinkle said.
It’s not ‘apps on TV’, it’s ‘TV on the Web’. And the reason that few users have taken advantage of the functionality currently embedded into TVs is that the apps are designed with stupid limitations and using bizarro world use cases.
Here’s what’s really going on, courtesy of the Pew folks:

The main news source for 18-29 year-olds is now the Internet, passing TV for the first time. And the shift is happening in all the age groups. TV is falling and the web is rising.
The streaming web will absorb TV-type communication media, and reanimate it. They don’t realize that the web is principally a social fabric, where people share through relationships. These TV insiders are thinking about it as just plumbing, with web integration being a matter of putting a few apps on the TV sets, which communicate to network-managed servers. Wrong metaphor. They may grudgingly accept that those apps allow people to watch TV socially, but they don’t get what that means.
Once they get scared enough to allow TV to be treated as content to go through externally owned and managed social tools, then we’ll see the social TV revolution.
We don’t have to wait for a generation to stop watching TV before the social TV revolution comes, but we may have to wait for this generation of TV executives to retire.
A September 2010 survey conducted in the UK for Intel found almost half (45%) of individuals use social networking services such as Twitter and Facebook to discuss a programme while it is being shown.
- Colin David, via Nic Brisbourne, The main use case for connected TVs has to be open access to content
Nic makes the case that people are already connecting through phones and laptops, so why do TVs have to become social?
Because someone will come up with a better user experience than he had on his Sony Bravia, and it won’t be on an internet connected TV. It will be on an iPad or a netbook, where the streaming TV show and the stream of friends’ comments will be artfully integrated.
TV shows will become just another sort of media that will be swept into the streaming vortex, just like blogs, news, and movies.
On the great timeline of television history, Google TV takes an enormous step in the wrong direction: toward complexity. For starters, it requires a mouse and keyboard. That’s right. For your TV. Hope you weren’t going for that rustic look in your TV room.
Steve Jobs Told Me So Says Jason Calacanis
Jason Calcanis says he spoke with Steve Jobs about the Facebook flare-up. Whether he did or not, what he posted in his email newsletter is dead-on:
via email
Anyway, here is what Steve Jobs is thinking during the keynote:
Now, certainly you’ve heard about Apple’s huge data center in North Carolina. You know, the one that reportedly cost one *billion* dollars. Experts say that Apple’s data center cost roughly double what Google and Facebook spent on similar facilities.
Apple’s massive, cash-generating successes have come from soup-to-nuts services like iTunes and the iPod, the App Store and the iPhone. It’s a logical conclusion that Apple would want to take on the social and search layers next.
PING is not music service; it’s a social network precursor.
Game Center is not a game matching service; it’s a social network precursor.
The largest and most-loved Apple product line—to the tune of over 275 million units sold—is the iPod. Their second biggest revenue success is the iPhone, of course. In order to use it, you need to put in a credit card.Facebook and Twitter have users. Apple has customers.
The difference? Customers give you their credit card number.
Jason goes on to suggest that Jobs should acquire Twitter and Zygna: maybe so. He doesn’t mention Netflix, which I think is more central to his long term goal: the battle for the living room (see Social TV: The Future Of TV Is Social).
But it is clear that billions of iPod, iPhones, Mac, and iPads form an awfully large base of users to start with, if you are launching a new social network.
I remember trying to convince Adobe to roll out an instant messaging product in the late ’90s, since Adobe’s free player was on 98% of computers. They told me they didn’t want to be in that business.
Jobs clearly wants to be in the social network business, and with one giant step he has gotten pretty close to the front of the pack.
- Ping-Facebook Partnership Killed By ‘Onerous Terms,’ Steve Jobs Says (huffingtonpost.com)
- If Apple Can’t Deal With Facebook’s “Onerous” Terms For Ping, Why Is It In Apple’s Keynote Screenshots? [Apple] (gizmodo.com)
- Steve Jobs on Why Facebook Is Not Part of Apple’s New Ping Music Social Network: “Onerous Terms” (kara.allthingsd.com)

Why Apple's iTV Will Change Everything -- Kevin Rose
Rose makes some great points, especially about the market for TV apps once the stream has an API.
New Numbers Reveal: Cord Cutting Is Real -- Janko Roettgers
The business intelligence company reports that cable companies lost 711,000 subscribers, which represents the biggest quarterly loss in cable TV’s history. Six out of eight cable TV operators also reported their worst subscriber losses ever last quarter.
[…]
“the $100 cable bill is dead; the cable industry just doesn’t know it yet.” — Ryan Lawler
